Shipping and Return

SHIPPING
  • Shipping time calculated in business days:
    • That does not include Saturdays, Sundays, Holidays
    • All orders placed on a weekend or Holiday will be shipped on Monday or the next business day
    • If an order is unable to be processed and shipped the same day, the order will be shipped within the next business day
  • West Coast R/C Works reserves the right to refuse any order for any reason
  • Pre-Order and Back Order items will be shipped on first come first serve basis.
    • In case an order contains a combination of in stock items and pre/back order items, the in stock items will be shipped separately from the pre/back order items. Unless requested otherwise.

Returns

 All non defective equipment can be returned for full credit of the merchandise within 30 days of purchase

  • Steps to return:
    • Please contact our office within 30 days of date of purchase
    • All returns after 30 days will not be accepted
    • Please email to sales@westcoastrcworks.us
    • All returns must be postmarked within 5 business days after the return contact (email or call)
  • To get refund the item must be:
    • Unopened, and in brand new condition
    • No refund for damaged, altered, or tampered equipment
    • Returns must be in original carton with all manufacturers included accessories, manuals, and instructions
      • Missing accessories results in reduced credit amount by the actual replacement cost to replace those items